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Facilitating co-creation workshop at the 2018 Youth Solutions Summit 

Designing interventions of dually involved multi-system youth

Team

Cristina Tarriba,  Çagla Kuzu, Ryan Maus

Divya Iyengar, Matthew Impola

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Organization

DCFS

IIT Institute of Design

 

Date

Aug-Dec 2018

 

 

Project brief

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We were tasked to design and facilitate a 2-day workshop to encourage youth in the foster care system as well as heads of the Illinois state department to collaborate and tackle some of the most pressing challenges that the youth face

every day.

 

My role

 

Facilitator and educator:

I facilitated activities for co-creation and enabled participants to take action smoothly during

each session. 

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Results

 

  • A 2-day multistakeholder workshop at the Governor's mansion at Springfield, IL. Where at-risk youth and 8 state representatives came together to reframe problems and ideate potential solutions. 
     

  • 7 final ideas with pilot plans and final recommendations. 

Key personal learnings

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  • Fostering collaboration among participants from very different backgrounds: Meeting people where they are, making sure everyone is on the same page and ready and comfortable to move forward was key. 

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  • Creating accountability post-workshop: Planning and clarifying what the expectation is for each stakeholder is important to make sure we don't lose momentum and we meet the goals initial goals that were set. 

We started off by synthesizing existing DCFS internal information, previous research, documentation, and internal knowledge.

We reviewed previous documentation, secondary research as well as primary research that had been conducted by an internal team at DCFS. We had several calls with youth leaders as well as DCFS members to make sure the expectations and desired outcomes of the workshop were aligned. 

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Previous research identified 5 main problem areas:

  • Violence

  • Educational settings that do not enable them to transition into adulthood

  • Lack of engagement from caring to supportive adults

  • Finding gainful employment

  • Define their own version of success

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We designed all the activities, warmups, and exercises to foster collaboration among DCFS members, Illinois State Representatives, and the Youth. 

We designed and tested different versions of our facilitation guides and workshop materials

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Setting participants (Youth + State Representatives) for success for the 2-day co-creation workshop

Participants were unfamiliar with the design process so we made videos to set participants for success by reducing confusion and creating a smoother and more engaging workshop experience.

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To give participants a flavor about the design process we created a series of videos where we demonstrated with simple examples the activities they would be doing with and how the design process works. â€‹

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We facilitated the workshop fostering collaboration among multiple stakeholders in the room

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  • 5 ID facilitators: Students from the IIT Institute of design with a diverse background and set of skills.

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  • 4 DCFS facilitators: Folks that work in DCFS and have a deep understanding of the internal DCFS dynamics as an organization and with the Youth. 

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  • 8 Directors of State: Members of different  State departments that all have an impact on DCFS policy (Education, Transportation, Juvenile Justice, etc).

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  • 75+ Dually involved youth: Youth in both the foster care system and the juvenile system.

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Post-workshop synthesis and final recommendations

After the workshop, we captured all ideas, and pilot plans as well as additional insights that surfaced during our sessions and synthesized the information to craft our final recommendations.

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